Download a copy
of the document,
NOTE: You will require
Adobe Acrobat Reader.
CLIENT PROFILE The client is a respected multi-national information technology and communications developer-manufacturer; net sales in 2000 were in excess of $37 billion; staffing of 147,000 employees. The organization is keenly aware of its need to convey a consistent message to maintain its corporate positioning as a global IT and communications development leader.
Senior human resource management identified a requirement for presentation skills training within their wireless research and development divisions. Engineers promoted to positions of authority were frequently required to share their experiences regarding development of technology. These messages were often couched in terms that were meaningless to the listener, largely because the concepts were new and had no previous real world parallel.
Results Performance Management was asked to provide core communications and presentation skills training to the research
A broad range of training and related activities on both a group and personal coaching level were required. To develop the custom message, a series of discrete activities took place; including the joint group development of a series of consistent analogies and terms that were easily understandable by non-technical individuals, and the development of graphical examples to illustrate key concepts. Training was centered on basic audience management and interactive skills, and finally delivery skills, designed to convey excitement about the products, process and organization in a succinct manner.
THE RESULT The research and development management team have successfully presented their technology on numerous occasions since the presentation development sessions. Subjective feedback indicates the clear concise presentations have resulted in improved listener understanding and concept buy-in.
© 2003, Results Performance
Questions regarding this website should be directed to webmaster.